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Vital Mobility Testimonials

Norman Finkelstein
I rented a hospital bed for several months. The telephone rep Ligia was very polite and helpful in placing the order. The delivery team came as scheduled, and were very cordial and efficient, and took extra care not to damage the walls or floor. Thank you Vital Mobility!!!
Norman Finkelstein
June 24, 2024
Mary Anne Haggett
From my first contact with staff enquiring on a mattress and bed for my husband we have had exceptional service. Their website is very good, in-house staff and delivery team were exceptional. My husband is enjoying the new bed and mattress and the health benefits they provide. We recommend Vital Mobility Medical Supplies.
Mary Anne Haggett
June 5, 2024
Thanh Lam
This company has been around for years and the staff here has been always helpful. We came in today looking for a wheelchair not knowing too much and Caroline educated us with her knowledge and we are happy on our purchase. The wheelchair was light, easy to fold up and maneuvers smoothly.
Thanh Lam
May 31, 2024
Tim Clarke
My Mum needed a new rollator. Great staff who were very knowledgeable and friendly. Would definitely recommend.
Tim Clarke
May 17, 2024
Ernie Bertuzzo
Great service and prices. The staff was extremely friendly and provided excellent advice. Can't thank them enough for helping mother with her needs.
Ernie Bertuzzo
May 16, 2024
Fatima Tisseverasinghe
The salesperson was very helpful and knowledgeable. The item was delivered within a week. The technician was friendly and helpful. I recommend.
Fatima Tisseverasinghe
May 3, 2024
Josie Rivi
Good service ,very friendly people to deal with . The bed was good and realizable priced and if we need anything again we will be sure to call them again.
Josie Rivi
April 26, 2024
David Gomes
I've been dealing with Vital Mobility since early 2022 when my parents' declining health led me to them. They have been a Godsend. While Vital Mobility is obviously a business selling product and services, the way they run the business and the care they take with us is very comforting. They help. They do not push. They exhibit such patience and compassion in our dealings. More than once, I found myself on the phone being persuaded by them that there was a less expensive option to what I was seeking from them. And when things are urgent, as they can be, they have gone out of their way to get things to us quickly - as in same day - without seeking to capitalize on the opportunity. This is not to say they aren't running a business concerned with revenue. We pay not a small amount monthly for what they provide. But they treat us fairly, honestly and with good will. Many companies tout that they are a "family business". This one is, and feels like what that should mean.
David Gomes
April 25, 2024
 An Sab
Pleased with products and shipping time.
An Sab
April 25, 2024
Lee Burke
We came in for a wheelchair. The entire process was painless and the girls were very friendly and accommodating.
Lee Burke
April 11, 2024
Jimmy Ge
Thank you for the exceptional customer service. We are very pleased with the hospital bed.
Jimmy Ge
April 1, 2024
Barb Ginn
Amazing customer service from the person taking order and providing information to the person helping to set up equipment. Highly recommend!
Barb Ginn
March 6, 2024
Bessy Valerio
Great service in-store and also upon delivery. Very knowledgable and highly recommended.
Bessy Valerio
February 13, 2024
DK.
Claudia at the Vaughan location was a great help to me in selecting the right bed, mattress and lift chair for my mother. I went with the Medline Med Lite bed and the Pride VivaLift Metro 2 PLR925 Lift Chair. I elected to assemble them myself. The lift chair was pretty straightforward. The bed was pretty simple as well but I did need to call into store for some assistance and Bruno was more than happy to offer assistance! The written instructions aren't the greatest but I found a YouTube video made by one of Vital Mobility's installers that was helpful. Overall I had a pleasant experience since this was the first time I have ever had to buy a medical bed or chair and I would recommend you give Vital Mobility a chance.
DK.
February 10, 2024
Marc Russell
I needed a bed for my mom delivered right away to her retirement home. The whole process went very smoothly! Very happy with the service.
Marc Russell
February 6, 2024
Adrienne Fonda
I went to their Vaughan location for the purchase of my mobility scooter 3 years ago. I have since returned and received excellent customer service on several different occasions. Highly recommend. Good prices and a very positive experience with the staff with all my concerns
Adrienne Fonda
February 5, 2024
L.
I purchased the VitaFlex Elite bed for my mom after lengthy discussions with Ligia & my mom's OT. Ligia was very professional, patient & helpful & knowledgeable and was in fact the reason why I decided to go with Vital Mobility. Thank you, Ligia for answering all my questions and for being so patient. L
L.
February 2, 2024
Romeo D'Angela
We were so impressed with the people at VitalMobility. There were extremely informed about their products and gave us a lot of good advice. I would highly recommend this company for eldery care needs.
Romeo D'Angela
February 1, 2024
 Tudor Cristian Barbulescu
Dealing with Vital Mobility for 7 years already, and are one of the best in the market. Reliable, receptive of customer needs, great customer service! Highly recommend this company for outstanding service provided!
Tudor Cristian Barbulescu
January 24, 2024
Regan Baird
The technician Eddie came by to fix the issue and was in and out in a jiff. He was very kind and the service was professionally executed. I appreciate him being able to diagnose the problem and get the bed back working quickly.
Regan Baird
January 23, 2024
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