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Vital Mobility Testimonials
We needed an air mattress for a hospital bed. Vital Mobility Vaughan was very informative and accommodating. I would highly recommend this service.
Staff was very friendly and knowledgeable. Fast and easy transaction. Staff was very helpful in assisting me, even carried some of my purchase to my car for me.
Excellent Canadian service! The office staff were helpful right from the start and arranged for available discounts as well as installation of all the equipment. The service and installation representatives took care to keep our home clean and they took away all the packing so I didn’t have to cart boxes outside. Eddie installed the SuperPole with Trapeze and showed me how to adjust or even move the pole if necessary in the future. All of the people who came to our home were friendly, polite, professional, and careful. I am confident that everything was put together safely and properly. I highly recommend this company to anyone with home medical equipment needs.
Purchased new bed for my dad. Wanted to see how the longer bed rails looked and worded. Instead of taking me to a website they called technician who came to the retail area immediately to show me.
We had a great experience with Vital Mobility. We had to purchase a number of items for a family member and needed an education regarding the various pieces of equipment. Everything went smoothly and very efficiently. I highly recommend Vital Mobility - staff are friendly, knowledgeable and helpful !
Wonderful experience! My Mom got a chance to try out a few mobility scooters in the store, with the knowledgeable and friendly staff offering good advice, while making sure that it would fit her needs and that she was able to operate it safely. The delivery experience was also prompt and friendly, with a spotless machine ready to go in her apartment. Highly recommended.
I am a live-in family caregiver and my Mother needed a new hospital bed. Since I had purchased various products from Vital Mobility in the past I decided to purchase her new bed from them because of their wide selection, pricing, user friendly website and excellent customer service. I would highly recommend Vital Mobility to any caregiver or individual looking for mobility aides and devices.
My family's experience with Vital Mobility was wonderful. We called them first thing in the morning and were most fortunate to get Carolina as our rep. After 6 phone calls with her, learning about comparative products on the Internet, discussing instructional videos on YouTube, and having a conference phone call with our family and staff, we finally ran out of questions. By the end of the day we had narrowed down every feature we needed and promptly purchased a product which we hope will be a game-changer for us. Thank you, Carolina!
So I just received mine yesterday, so this is an early review, nonetheless, I wanted to get a review in. The delivery was flawless as your guys are completely professional (I'm within their territory so I selected White Glove Delivery btw). The chair...well, I guess it's kinda "ok". Alright, that was a bald-faced lie, the chair is absolutely fantastic!! I simply can't get over how literally transformative this chair will be for my daily usage. Plus, it's incredibly comfortable, everywhere from sitting up to fully reclined. To finally have found a chair that's long enough for me is so great too (I'm 6'1" but it seems every chair on the market is targeted at much shorter people). Anyway, thank you VitalMobility!
"We went to the Toronto/Bathurst location to look at the lift chairs and spoke to Lydia. She was very helpful and knowledgeable and gave us all the information that we needed to feel comfortable making a decision. We ended up buying it over the phone later that week and picked the chair up from the Vaughan warehouse the next day - the whole process was incredibly easy and efficient. Staff in both locations were attentive, friendly, professional and informative. Would highly recommend Vital Mobility Home Health Care!"
Great Customer Service, to the point, and very helpful, knowledgeable in the best in mobility products. Thank you to Bruno for your professional advice for my required independent comfort needs. What a Team ! Would highly recommend your quality service.
I needed a hospital bed for my Dad quickly. He wasn't sleeping after his heart surgery. Valentina spent the time explaining different options and made it easy to decide. I went in on a Thursday and the bed was delivered by Monday. Thanks to Valentina and the entire Vital Mobility staff for their expert service. I would highly recommend them!!!
I want to thank the people at Vital Mobility in Vaughan for being so helpful when we had problem with out new scooter that we purchased. They were very quick to fix the problem. All the staff are also very helpful. If you are looking to purchase go to Vital Mobility Vaughan.
They were amazing in assisting me in finding the right mobility scooter for me. They were very welcoming and friendly. Amazing experience shopping there. Better than the one I previously visited. Thank you for doing amazingly in helping me.
Bought a hospital bed from the Vaughan location 3 years ago. The controller broke. Service was awesome! Sent someone out the next day. Great guy Eddie...super efficient. Got us the part, installed, made sure all the parts were working. You can buy equipment from anyone...its great service personnel like Eddie who make the difference and make you return.
I went to Vital mobility to purchase a Medical lift chair. Claudia was incredibly helpful, friendly and knowledgeable. As soon as I walked into the store I was greeted with a friendly smile…and 15minutes later I was out of there with transaction completed and delivery date. Claudia even went as far as telling me how I can get back the HST on my purchase, which I appreciated very much!!! I will leave another review after chair is delivered and set-up.
I just want to say thank you to Claudia and Bruno at Vital Mobility for their exceptional customer service. They both were so helpful and very knowledgeable when it came to purchasing a hospital bed for my mom. They made it such a pleasant experience for me, and I never once felt forced to buy! I will definitely be going back for any future purchases for my mom. Thank you again!
Awesome staff and service. Friendly and knowledgeable about their products and no pressure to buy.
My daughter and I went to Vital Mobility on Bathurst St. ,Toronto, on Friday, June 17, 2022, to purchase a walker for her. The lady who helped us (unfortunately I don't remember her name) was amazing and so, so kind and helpful. We got just the right walker at an amazing price and went away very satisfied with the whole experience.
I was very impressed with the knowledge and the service that I received at vital mobility. I would highly recommend your store to my friends!
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