Sign up HERE and join our Newsletter to receive Exclusive Insider Offers and Promotions

Vital Mobility Testimonials

Randy & Jane Chalmers
Excellent customer service. Claudia has always been very helpful with previous purchases. The most recent was a new hospital bed and mattress. Claudia was again very helpful and fair. Valentina was very professional, excellent providing accurate information and extremely friendly. Bruno’s assistance dealing with issues with the old bed was very helpful. His experience and knowledge impressed everyone involved. He set up the delivery that was fast and on time. Thank you again,
Randy & Jane Chalmers
January 19, 2021
Melissa Di Marco
I was in the store earlier today with my mom and I would love to say that the young lady who works there was super nice and friendly. And of course the owner Claudia was friendly and nice as well - so I’m happy with the service. These two...are keepers because you can’t find that kind of service anywhere you go. I just want you to know that me and my mom were very happy with the service today.
Melissa Di Marco
January 11, 2021
Iorna Isaacs
It was a pleasure doing business with your company. I had two good experiences, from the time I called to find out if you had the cryo icemaker, Mr Rzeznikiewiz asked me where I was, he then told me to go to the store on Bathurst, when I arrived the machine was waiting and ready. The sales associate took a machine and showed me exactly how to use it. It worked well, however last week the connection stopped working, Valentina told me to come to the Vaughan store and she would replace the lid. Its not often that you get such great service. Thank you.
Iorna Isaacs
January 4, 2021
Betsy Anderson
Very satisfied with their service. I was able to arrange to rent a transport chair on short notice and have since converted it to a purchase with the rental cost deducted from the sale price. All very efficient and pleasant. Much appreciated.
Betsy Anderson
January 4, 2021
Kamil Khaira
I received excellent customer service from Ligia. She ordered me a product for my surgery and the extra efforts she made to get it on time were highly appreciated. Thank you so much Ligia for all the help. I will recommend others to order products from them as they provide the best services in GTA
Kamil Khaira
December 9, 2020
Peter A Jaciw
Honest, informative, sensitive, reliable. These are words you can feel comfortable associating with Vital Mobility, Concord. They are a family run outfit and i had the privilege of dealing with both Claudia and Bruno. Even after sale service, they took ownership for something that could arguably been our fault and rather than hide and finger point..... They went out of their way to ensure customer satisfaction. Brilliant and rare these days to be sure. My sisters and i recommend Vital Mobility without hesitation!
Peter A Jaciw
December 9, 2020
Valerie Konopud
It is very rare, these days, to experience the kind of wonderful customer service I recently received, when I went to Vital Mobility in Vaughan. Lydia was extremely knowledgable and helped me receive the lovely lift chair (in record time) I needed ASAP for my 89 year old Mum.
Valerie Konopud
December 2, 2020
Jean Birch
My experience with Valentina at the Bathurst location was extremely positive. Not only is she knowledgeable, but she cares about ensuring complete customer satisfaction end to end. The bed we ordered did not fit in the elevator and when she was advised, she came over immediately to assess the situation with her delivery team. Her father Bruno also came and together it was decided they would take the very heavy bed up three floors. The next day, the delivery team and Bruno were back and successfully placed the bed. What a relief for my brother who is the owner of the bed. He could not be happier with his new Harmony bed!! There are not many businesses who would go to the lengths these folks did.
Jean Birch
November 17, 2020
Kiril Streltsov
AAA service. Great product. Fast delivery.
Kiril Streltsov
November 9, 2020
Nicole T.
I am very satisfied with Vital Mobility in Vaughan. They were courtious and very helpful to find what we needed. The hospital bed was delivered within 48 hrs. The installation was done rapidly and well done.
Nicole T.
November 3, 2020
Frederick Oliver
Very happy with my choice to purchase from Vital Mobility. They we very helpful without any pressure and they were kind enough to assemble my scooter for me so I could transport it myself.
Frederick Oliver
October 1, 2020
Isabel Serjeant
Wonderful service. Our salesperson, Luisa, was extremely knowledgeable and helpful. She even assembled our bath stool for us. Thank you for a great shopping experience.
Isabel Serjeant
September 22, 2020
Melanie Soo
Wow, a huge THANK YOU to the Vital Mobility in Vaughn! Not only does the owner know what she's talking about...she was very helpful in selecting the perfect piece of what we needed!! This location is very clean, bright and FULL of your medical mobility needs! If your looking, check them out...you won't be disappointed.
Melanie Soo
September 22, 2020
Yogesh Lad
Great knowledge and customer service from this Vaughan location. Very patient and answered all of our questions. Highly recommended!
Yogesh Lad
August 27, 2020
Barbara McBurney
Valentina at Vital Mobility went out of her way to assist me in the purchase, delivery and set up of the second lift chair we purchased for my in laws. Our experience with this company 2 years ago when we purchased the first lift chair was very positive and we did not hesitate to go there a second time. Would recommend Vital to friends and family.
Barbara McBurney
August 24, 2020
Diana Alonzi
I purchased my Go Go Traveller scooter from Vital Mobility. This is not the first time I have purchased from vital mobility and will definitely not be the last. Bruno and the company goes above and beyond in helping choosing the correct item required. Words cannot describe how grateful and thankful I am to them. Thank you a million times!!
Diana Alonzi
July 26, 2020
Teresa Comiskey
I received excellent customer service from the staff at the Bathurst store. Valentina and Luisa were so understanding and accommodating with my request on a recent purchase of a wheeled commode for my mother.Thank you for your patience and kindness. Teresa Comiskey
Teresa Comiskey
July 14, 2020
Frank Carozza
Great Service. Friendly Customer Rep. Fast and on time delivery
Frank Carozza
July 2, 2020
Bob Pearse
Just received my foxTR smart chair. Prompt service and at a good price. This is one of the best light weight folding chairs on the market. Should last many years. Thanks for the great service. Bob
Bob Pearse
June 29, 2020
Marilyn McNeil
First I purchased a power recliner and was delighted when delivery was so fast. I also needed a new power scooter and was able to receive that within days of purchase. I chose Vital Mobility because they service what they sell and, most importantly, they are a family owned business.
Marilyn McNeil
June 1, 2020
Page

payment-icon © Copyrighted in 2020, All rights reserved to VITAL MOBILITY MEDICAL SUPPLIES INC.