It was a pleasure doing business with your company. I had two good experiences, from the time I called to find out if you had the cryo icemaker, Mr Rzeznikiewiz asked me where I was, he then told me to go to the store on Bathurst, when I arrived the machine was waiting and ready. The sales associate took a machine and showed me exactly how to use it. It worked well, however last week the connection stopped working, Valentina told me to come to the Vaughan store and she would replace the lid. Its not often that you get such great service. Thank you.