I was looking for a scooter for my husband and found the Vital Mobility website. I called them to ask about the price since I saw the same one much cheaper but to be purchased only online. I talked to a person named Bruno, very kind and helpful, who explained everything I needed to know. He matched the price plus there is no tax and it's free shipping. I purchased it over the phone. We couldn't wait so I asked to go to the place to get it. Bruno did everything possible, we got the scooter in two days. We are very pleased; the scooter is very nice, we can fold it and place it in the trunk of our car. I love to walk, so now, my husband and I can go out together. We got a ZooMe Flex Folding Travel Scooter, we love it.