Vital Mobility Return Policy Return Policy Vital Mobility will accept returns at the customer's expense within 30 days of the customer receiving the product.
Items must meet the following conditions for returns:
Products must be in unopened There must be no sign of use such as scratches, marks, tears or use on the tires All parts and accessories must be included and in original packaging What is not elegible for return?
Items that have been open Bathroom Safety Equipment - for hygienic reasons Mattresses Special Order Items - products that are not in-stock and have to be ordered under customer's request Lift Chairs Ultra-Light Wheelchairs Custom Wheelchairs Cushions Braces Cold Therapy Systems Power Wheelchairs Mobility Scooters Home Hospital Beds Parts *In extenuating circumstances, we will charge a 35% re-stocking fee for returned devices IF approved by management.