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Shipping Information at Vital Mobility Medical Supplies

Latest Testimonials

Latest Testimonials

Vital Mobility was amazing!! The cane holder clip for my father's mobile folding chair got damaged on a flight. I...

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tony mcquillan
May 8, 2025

The owners have provided excellent knowledge with their products

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christina oddi
April 4, 2025

Amazing customer service! Not only were they the only company that actually answered their phones, but their prices were competitive....

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Cheryl Chaytor
February 21, 2025

This family-run business offers a 'complete package': excellent communication, follow-up throughout. Pricing of products (a power chair) was as discussed...

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David Howard
February 21, 2025

Ligia was an absolute pleasure to deal with! She went above and beyond to help me, taking it upon herself...

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KrillinWinnin
February 14, 2025
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White Glove Delivery (Toronto & GTA only)

With our White Glove Delivery Program you can be sure your new item will be delivered at a scheduled day of delivery, set up as well as tested for maximum customer satisfaction. The charge of this service varies by product and will be available to you in each eligible, individual product page.

Once the order has been placed, one of our Vital Mobility specialists will contact you shortly after to schedule a convenient time for your White Glove delivery. This option is the perfect one for those who require extra assistance opening up and setting up their new device.

This service will be as follows: Delivery at a scheduled date between 9am and 5pm will be followed by the agent who will bring the device into your new home. Then the device will be unwrapped and tested to make sure it functions perfectly. After that all packaging materials will be removed and you will be ready to enjoy your new mobility device.

NOTE: Vital Mobility does not offer delivery or shipping services on weekends. If you require a device immediately and live in the Toronto-area, you can pick up from our Toronto or Vaughan locations on Saturdays between 10am-2pm.

The following is a chart of the areas we serve along with the shipping details.

City
Delivery and Set Up
Rentals
Shipping
Toronto x x x
Brampton x x x
North York x x x
Scarborough x x x
Thornhill x x x
Vaughan x x x
King City x x
Newmarket x x
Markham x x x
Richmond Hill x x x
Etobicoke xxx
Mississauga xxx
Aurora x x x
Ajax x x
Pickering x x
Bolton x x
Nobleton x x
Caledon x x
Oakville x x
Milton x x
CANADA WIDE x