Thank you for your patience. I know I can be a “bit much”, so I truly apriciate you explanation and great service.

Had a great experience today with Bruno at Vital Mobility. My 92 year old mother’s electric wheelchair stopped working. She’s needs it everyday to get around. I gave Vital Mobility a phone call as they are located close to my mother. Even though we did not buy the chair from Vital, Bruno agreed to make a service call to see how he could help. Summer is a very busy time for wheelchair repairs, but Bruno found the time and visited my mother. He was able to reseat some cables and rather then make it a huge production (and charge me the moon), he fixed it on the spot. Customer service is so rare today. Brune and his team at Vital went out of the way to help. Most appreciated !!! Jeff G.

I would highly recommend Vital mobility for any of your mobility needs. Friendly and helpful staff made the process smooth and seamless. I wouldn’t go anywhere else.

Great service, they answered all my questions and were very patient. Helped make the process smooth and stress free. Thank you!

Needed to get my father a walker and these guys were amazing. The level of service was beyond any of my expectations. Even when my father had trouble with his walker they spent the time to explain things over the phone. They would not hang up until they confirmed that he was satisfied. Keep up the great work and thanks so much for the support!

Vital Mobility, I’m convinced, exists to make your life easier! My mother returned from a trip in November with her back fractured in three places and recovering from pneumonia. She could barely walk from room to room and with a million doctors’ appointments ahead of us we realized we’d need a wheelchair. For a very reasonable price we got exactly what we needed AND same day delivery (a Godsend for folks who don’t have a car!) Every time I’ve called with queries, the customer service rep has been patient, helpful and cheerful. Even though this is a business they treat you with utmost empathy. I am so very grateful and continue to recommend Vital Mobility to everyone.

I haven’t visited the store, but the customer service reps on the phone are such helpful, fair and compassionate people. Really saved us when we were in sudden need of a wheelchair with same day delivery.

I was looking for a scooter for my husband and found the Vital Mobility website. I called them to ask about the price since I saw the same one much cheaper but to be purchased only online. I talked to a person named Bruno, very kind and helpful, who explained everything I needed to know. He matched the price plus there is no tax and it’s free shipping. I purchased it over the phone. We couldn’t wait so I asked to go to the place to get it. Bruno did everything possible, we got the scooter in two days. We are very pleased; the scooter is very nice, we can fold it and place it in the trunk of our car. I love to walk, so now, my husband and I can go out together. We got a ZooMe Flex Folding Travel Scooter, we love it.

My wife and I was interested in purchasing a hoyer lift and stroller for our son ,after numerous attempts at other stores we contacted this establishment at Vaughan,ON . we were welcomed by the owner of the store I believe her name is Claudia immediately thereafter all our problems were solved,the attention and guidance displayed by this lady surpasses all the people that i came into contact with during my visit to Canada in search for mobility aids to assist my son as well as ourselves. I certainly would recommended that anyone seeking mobility aids do not hesitate to contact this store before going elsewhere.

I ordered an adjustable bed and a shower commode and could not be happier with the caring attitude, knowledge and customer service I received from Claudia and Bruno. They listened to my needs and wants then provided options and let me choose what I needed and delivered exactly what I ordered. Installation/setup was uneventful and smooth; enjoyable in fact! I recommend Claudia and Bruno to anybody that has special needs. They will take care of you.

At a stressful time in our family’s life, the team at VitalMobility could not have been more helpful and considerate. At short notice and two days before Christmas, they delivered what we needed when most of the world had already gone on holiday. The hospital bed we rented was in excellent condition (new, in fact) and of excellent quality. I have recommended Vital Mobility to friends. Cindy T.

We needed to get a stairlift for my mother on very short notice. I called Paul on Saturday morning, he gave me a quote within the hour and arranged for its installation on the following Thursday. He was as good as his word. On Monday, Bruno came to my mother’s home to assess the staircase and on Thursday afternoon the job was done. Every single person involved was unfailingly polite and professional. We are all greatly relieved that my mother is now able to go up and down the stairs safely and her caregiver is particularly grateful. It is very easy to use and has given my mother back the freedom to return to the ground floor. I would highly recommend Paul Rosemberg at Vitalmobility and would not hesitate to return there for other products should the need arise. Wendy S

I purchased a bed for my father from Vitalmobility. I dealt with Paul Rosemberg who was very knowledgeable about the various models and options. Delivery and installation was quick and on time. My father was very pleased with the purchase. I would recommend Vitalmobility to anyone needing quality products to assist seniors.