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Latest Testimonials

Knowledgeable and helpful staff. Service was quick when I needed it.

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Rob Buchanan
October 16, 2026

I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...

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David Stabb
October 16, 2026

Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...

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Nicole Moreau
October 14, 2026

The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...

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Anne Fawcett
October 14, 2026

I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...

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Seunghee Ahn
September 25, 2026
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Vital Mobility Testimonials

This place is Fantastic! Had to get a new bed for my Mother & was in & out in no time with a fabulous new mattress, great price for a great product, loaded right into the back of my car without hesitation. Mom loves her new mattress & I love the Wonderful Customer Service that this business has provided. Wouldn’t hesitate to highly recommend Vital Mobility to anyone.

Linda M.

Linda M.

this is the second time I rent a scooter for my mom from Vital Mobility, they are so friendly and professional, the products they have are so clean and they have the newest scooters and other medical products, prices are reasonable, I definitely recommend this place for medical supplies and I don’t need to look for another place

mona mathbout

mona mathbout

Hello: We visited the Vaughan location and the staff could not have been more helpful and put myself and my parents at ease. My dad needed a walker and he found a fabulous one that met all of his needs. It is lightweight and as the site staff said – “It is the Ferrari of walkers” but not the Ferrari pricing. My dad has been using it for awhile now and he loves it. We wish to thank the staff for their understanding, patience and expertise.

Maria

Maria

This company was amazing! They make my life easier, they listen and they helped us. I would recommend this place to everyone! Claudia and her daughter was amazing to deal with. Very professional and kind hearted. Thank you guys for helping us!

Chen S

Chen S

This company was amazing to deal with! They make my life easier during our difficult time. Claudia and her daughter are very kind and professional! I highly recommend this store/company!

Sara Thompson

Sara Thompson

This store provides excellent customer service! We purchased several items and even though we stayed way past closing time, Brittany was patient and did not rush us. She was very knowledgeable about the products and recommended us to buy what we need vs what’s most expensive. Spoke several times with store reps on the phone and they were all very helpful. The owner delivered the products personally and ensured that everything was ok. Very satisfied and would recommend to others!

S Hwang

S Hwang

Excellent customer service in store and over the phone. Employees are very knowledgable and helpful. I also like that their website is very easy to navigate and all products are also available online to rent/buy and shows prices. Rented a hospital bed from here and ultimately bought one as well. Overall great experience, would recommend.

Shannon Nicholls

Shannon Nicholls

THE BEST SERVICE EVER!!!!!!! Claudia is the most helpful, knowledgeable, compassionate and professional person you could ever hope to meet. She really knows her business. I was inexperienced with these products so it was a huge relief to have her guidance. I cannot thank her enough!

Diane

Diane

I was in urgent need of a cryo cuff for my husband’s knee. He had just had surgery but no one had mentioned the benefits of getting one of these cuffs prior to it. So now I needed one right away but absolutely nobody I called had one in stock, though they were all happy to order one for me.. it would only take a week or two to arrive… Luckily I then found Vital Mobility, who had them fully stocked, in all sizes. A short drive later and I had what I needed in hand. Added bonus.. It was on sale! Almost 30% less than prices I was quoted elsewhere. Top that off with extremely friendly and knowledgeable service and I’ve now found my future go-to for all my health care supply needs!

Anita Klubal

Anita Klubal

We needed to get a bed for my dad ASAP and Claudia from Vital Mobility was really helpful in the process. She answered all of our questions and was quite patient with us. And we were able to get the bed delivered and set up the next day which was amazing. My dad loves his bed and that’s a relief for all of us. Thank you very much for your help.

Vasilis Bill

Vasilis Bill

I just purchased a bed for my father inlaw. The customer service was amazing! Lots of information about the bed and mattress. Which is very important when dealing with elderly people

barry h

barry h

Horacio Nájera

Horacio Nájera

Harvey Romanovitch

Harvey Romanovitch

We are tourists from Europe and we needed a wheelchair to be on site in the hotel after our flight arrival and to be picked up at another hotel after we left again. The Feedback from Claudia was fast and on the point what we needed so i rented. Everything went as promised and agreed upon before our trip. Great experience and I would certainly recommend Vital Mobility and would do business with them again myself if needed again. Thank you for that smooth experience.

Peter Unmuth

Peter Unmuth

Customer Services were great…. Love my chair

Gr Mitchell

Gr Mitchell