I came back from my holidays with a foot injury.
Mr. Rosenberg was very helpful and service oriented, guiding me through the process of choosing the right brace boot.
Working with Vital Mobility is a great example of what customer service should be.

Jaime A. (Toronto)

Excellent Service!! From the first call and until delivery.

I highly recommend VitalMobility with their service to anyone who needs Wheel Rollators and Walkers or any other related equipment. Their Expertise and knowledge and helpfulness is exceptional which determined me to buy Wheel Rollator for mother from them.

Two weeks ago I underwent bilateral knee replacement surgery. Prior to going in for surgery I purchased the Polar Care Cube from Vital Mobility. It has been an amazing aid in my recovery and I’m really not sure how I would have fared without it. I started using the Cube the night of my surgery and have been using it for the last 16 days with, what I would believe, are amazing results. All of the doctors that have viewed my progress, both in the hospital and rehab facility, were very impressed with the lack of swelling in my knees which has enabled me to do the physiotherapy exercises much more easily. I really want to thank Paul Rosemberg of Vital Mobility for recommending the Polar Care Cube to me. I would recommend it to anyone undergoing surgery to help with pain and swelling.

I am so grateful to everyone at Vital Mobility. They were able to provide the necessary equipment the next day when other companies were telling me it would take a week. The product was excellent and the service even better! The staff at Vital Mobility truly care about their clients. I will recommend them to anyone in need of health care products.

My father has been looking for a walker with a seat to help him get around. We initially went to Starkmans healthcare depot back in the summer. They were sold out and we were given a non seated one to use for now till it came in. They waited for a call that never came and recently discovered charges on their credit card. Later realizing it was for the walker. Long story short they wouldn’t refund the charges or apply it to the new walker we were going to purchase so I looked for the closest place to find one for my father. We discovered Vitalmobility. Paul not only took the time to explain my fathers options he also let us know about government assistive programs available to help pay for a better walker. It ended up being half the price of the one offered at Starkmans and also much more functional!

If you’re looking for an impeccable and seamless customer service experience then look no further. Paul and his staff were caring, attentive, genuine and extremely knowledgeable. They made the impossible happened and we are so grateful. Thank you for going above and beyond. For sure you will be our “home health care” resource centre. With gratitude, The Souroujon Family

My whole family thanks Claudia and Bruno for their professional, experienced and caring service. Claudia spent time with me, in several phone calls, helping my mom, sisters and I choose the right bed and mattress for my dad. I did much research, comparing CFT and air mattresses, pricing, etc. with half a dozen companies. I chose Vital Mobility because of the expert attention and advice I received from Claudia and their very competitive prices. After a little over a week on his new bed and low loss air mattress, my dad is more comfortable and his bedsores have already improved. We’re all sleeping better! With appreciation, Carolyn M. on behalf of Sy, Annabelle and their family

We were in need of a new mattress for an existing hospital bed as well as transferring the bed from one floor to another. Paul gave us the information we needed to make the right choice on the mattress and was able to arrange the move of the bed with the mattress delivery. The delivery was on time and the servicemen were professional and polite. Subsequently, we have needed to purchase a Hoyer lift and air mattress overlay and have returned to Paul for his great service and knowledge. It has been a pleasure dealing with Paul during a difficult time.

Thanks again for all your help – it has been a real pleasure. Finding the right powerlift chair for my elderly father had been a difficult process before coming to see you. I really appreciated your knowledge and professionalism and the personal touch you brought to dealing with the issues.

Dear Paul: Thank you for the excellent service I received from your company. The delivery was on time as promised. The two men who delivered the hospital bed were polite and cheerful. They were patient when they showed me how to operate the bed and answered all my questions. They unpacked the bed in the living room and when they left there was absolutely no trace that anything had been unpacked. Thanks again. It was a pleasure to do business with you. Rabbi David Spiro.

I was extremely happy with the service that I received from Claudia today on the telephone. I was purchasing a walker for my 86 year old father who recently had a knee replacement. We had the seat and handle measurements that the physical therapist provided, but I needed some guidance in selecting an appropriate walker for my Dad. Claudia was pleasant, knowledgeable, and she called me back with information when she said she would. She obviously knows about the equipment she sells. I just ordered the walker today so I haven’t received it yet, but Claudia located one at the warehouse that she will have delivered right to the rehab facility free of charge. That is amazing service!. Many Thanks.

I urgently needed an Aircast with cryo cuff. Claudia from Vital Mobility was very helpful in getting items shipped and they were received next day. She also helped me with everything required by my insurance company. I will recommend Vital Mobility to everyone I know and will definitely use them in the future. Absolutely amazing service!

I’m so pleased with the products and service I’ve found at Vital Mobility. Paul Rosemberg is a pleasure to deal with. Pricing is far more reasonable than what I found at a number of other home health care product retailers. Delivery was on time when promised with very professional set up of the electric bed, no mess no fuss. My mother, who is recovering from hip surgery, finds the bed extremely comfortable and easy to operate.

Can’t say enough about the professionalism and positive energy from everyone @ Vital Mobility. Very helpful in our needs along with speedy and courteous service. I would recommend them to anyone needing medical equipment. Many thanks.