Vital Mobility was amazing!! The cane holder clip for my father’s mobile folding chair got damaged on a flight. I required a new one and they did everything they could to help and provided me with the part and solution. It was a small thing but they made every effort!! incredible service and kindness with the whole staff!! a pleasure to deal with and recommend them to everyone. a first class company.

The owners have provided excellent knowledge with their products

This family-run business offers a ‘complete package’: excellent communication, follow-up throughout. Pricing of products (a power chair) was as discussed (no ‘additional’ fees, etc.), delivery as scheduled, fully ready to unwrap and use. I have no hesitation recommending Vital Mobility to anyone. I would underscore their accessibility (by email or telephone) as an added piece that one rarely encounters in today’s business world.

David

Amazing customer service! Not only were they the only company that actually answered their phones, but their prices were competitive. Arranging the sale was quick and easy. Delivery was timely and they set up the equipment for me. I would not hesitate to recommend Vital Mobility. Thank you, Claudia, for making this stressful time easy :)

Ligia was an absolute pleasure to deal with! She went above and beyond to help me, taking it upon herself to ensure I got exactly what I needed in the most efficient and expedited manner. Her dedication, and willingness to assist made the entire experience seamless and stress-free. I truly appreciate her efforts and highly recommend her to anyone in need of outstanding service. Thank you, Ligia!

The lady who helped me was great!

I purchased a medical bed for my husband, great advice, and great bed. Arrived on time. Glad to be served by Vital Mobility! Thanks again!

Claudia was very helpful and knowledgeable about finding the bed and mattress I needed. She presented multiple options and explained the pros and cons of each option. Delivery and setup was fast and hassle free. It was a good buying experience from start to end. I would recommend Vital Mobility to anyone needing equipment they sell.

Very professional. Good service. They had all the equipment that I was looking for at competitive pricing.

We bought some supplies for our parents today and the sisters running this place were super nice and helpful! A lot of care and concern were demonstrated by them plus they took the time to demonstrate how the medical device work. This is the place medical supplies for your loved ones!

I would recommend visiting Vital Mobility in Vaughan. Valentina was very helpful. She helped me with picking out a suitable rollader. It was a 1 hour drive and well worth it. I will be going back for a second Rollader for my car soon. Thank you for acceptional customer service. Linda

I recently purchased an electric bed from Vital Mobility, and I couldn’t be happier with the service I received. Initially, I was disappointed that their Ajax office wasn’t operational. However, my experience quickly turned around after speaking with Claudia. Claudia was excellent—kind, knowledgeable, and incredibly dedicated. She went above and beyond to ensure I found the perfect bed for my mother. Thanks to her efforts, I was able to purchase the bed and pick it up the same day. The team, including the gentleman who kindly helped load the bed into my vehicle, was fantastic. They made the process smooth and stress-free. Doing business with Vital Mobility today was a pleasure, and I highly recommend them!

Where should I start, my moms thought that Claudia was very knowledgeable, explained everything thoroughly and answered all questions, we could tell that she cared about what she sales and stands behind her product, we also felt she cared about the needs of the customer which helped us choose the right lift chair, I would definitely recommend these guys to anyone in need of mobility or personal service equipment to help there lives be a bit more comfortable, once again thank you Claudia you gained a customer for life.

Last minute surgery needs and Lydia was stellar! knowledgeable, friendly, helpful, and overall an amazing experience. The stress that was relieved today by Lydia was amazing and truly appreciated. ❤️💯