I bought the transport chair for my mom, and her walking has suffered. I ordered and delivered the chair within one week. The chair is very easy to move and comfortable as is for shorts trips. My mom loves the chair.
The chair is light and easy to fold then I could leave it in the truck.
I am a very satisfied customer.

Very professional, friendly, knowledgeable and helpful. Definitely recommend.

This place is amazing. I spoke with the owner who started it with he father I believe. She and her entire staff were friendly, compassionate and very helpful. I purchased a hospital bed vitaflex eco low in February 2026 for my aunt. I needed it in a short period of time. I received it in less than a week. Which was perfect. The two delivery people were also very friendly, professional and efficient. In a stressful time they put me at ease from start to finish. Thank you very much.

The infinity recliner lift chair was a real blessing for recovery following a bypass surgery. It was my bed and chair for over month. Its very comfortable and gives you options to recline flat, adjust head and foot supports, as well as lumber. Its easy to get in and out. Sleeping on a bed requires one to get in out in a specific way, post surgery, which i found very hard and painful. The recliner tilts forward all the way, helping you to get in and out of it. The downside to being on the recliner 24 hrs, is that you are on lying on your back and lying on the side is not possible immediately after the surgery. Overall, I would recommend this chair to anyone recovering at home following a bypass surgery.

This is the second time I have used the Vital Mobility services/store. The staff are extremely helpful and friendly and the variety of devices available is really good. I am very satisfied with the walker I recently purchased.

From the first phone call, I felt as if I was being welcomed into a world that would accommodate my father‘s needs for a lift chair that provided mobility in his getting up out of the chair and therapeutic massage and I was correct! Vital Mobility has excellent communication from the first question on the phone to in person – you’re guaranteed answers and solutions that make your shopping needs an absolute pleasure and joy. Not many people understand the equipment to accommodate those with mobility challenges, but here at vital mobility, it is a family owned business and they are absolute professionals and experts in this field. Beautifully clean and presentable showroom and more selection than anything I have ever seen, I’m only recommending Vital Mobility Vaughn and online to my friends and family. I’m grateful to Claudia and her daughter and Katarina for their outstanding service and support!
Thank you 😊

We needed a hospital bed for my father in law who just came out of the hospital. The whole team at Vital Mobility were extremely helpful from the first person who took my call, to the delivery personnel. Everyone was kind, helpful, and patient. I’d especially like to thank Claudia who took the time to take my order and ensured we would get it in a timely manner. I would highly recommend them to anyone!

I would like to Thank Bruno and the team at Vital Mobility in Vaughan for the excellent customer service that they provide.

excellent staff on phone with advice and execution of my rented chair

Excellent customer service and very prompt delivery. The transport chair seems to be of excellent quality.

The delivery and assembly of the electric chair were satisfactory. The chair is working fine. The store and the delivery services were excellent.

We were overwhelmed with the thorough service provided by Claudia. Her gentle touch was appreciated as we contend with the scourge that is MS.

Many thanks. We highly recommend confidence in her services.

“What’s on your mind?: I walked into Vital Mobility back in January 2026 to purchase a medical bed for my mother who was coming home from the hospital the next day. I had done enough research in that past week to get my head spinning. It was such a relief to talk to someone that understood my concerns and got me on track with what i needed for my mother. Once the choice of bed was made I felt confident I had done the right thing by coming there. Delivery and set up was arranged for the next day, so quick and painless, definitely recommended. Well, it’s been four months and couldn’t be happier. The bed performs quietly and smooth. My mother is comfortable sleeping in an elevated position and I no longer strain my back moving her. I was told I would be pleased with this bed and they were right. I feel Vital Mobility is a company that understands mobility needs and a company that can be trusted.”

Carolina was extremely helpful and pleasant. The scooter is being shipped from Beamsville and she offered to get it shipped sooner than the expected delivery date.