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Latest Testimonials

Knowledgeable and helpful staff. Service was quick when I needed it.

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Rob Buchanan
October 16, 2026

I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...

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David Stabb
October 16, 2026

Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...

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Nicole Moreau
October 14, 2026

The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...

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Anne Fawcett
October 14, 2026

I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...

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Seunghee Ahn
September 25, 2026
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Vital Mobility Testimonials

Top notch service. The best!

Dave Wyers

Dave Wyers

Top notch service. The best

Dave Wyers

Dave Wyers

Fair price, good selection of products, polite and knowledgeable service. Bought a transfer chair from them for my dad. Thank you.

Joel Winkler

Joel Winkler

Helen Salvador

Helen Salvador

Excellent service!

Howard W.

Howard W.

I had a great experience with the sales person she was very helpful and kind i think the best place to get any medical equipment is Vital Mobility at Bathurst St. Highly Recommended

Maria Barcenas

Maria Barcenas

Dear Claudia and Bruno About a month ago we brought mom into your Vaughan location to just “see” about a scooter. We would like to thank you for the very kind and extremely professional way that you helped up purchase the right scooter for her. Claudia you have a wonderful way to connect with people and Bruno you were right….. she wants more power! We happily scooter with her everyday – usually about 10 km – she takes great pride in her garage parking skills! Just might need to come in again soon and get her a bigger “all terrain” model. Happy customers Marita, Theresa, Mom

Marita Anthony

Marita Anthony

Dear Claudia and Bruno

About a month ago we brought mom into your Vaughan location to just “see” about a scooter.

We would like to thank you for the very kind and extremely professional way that you helped up purchase the right scooter for her. Claudia you have a wonderful way to connect with people and Bruno you were right….. she wants more power!

We happily scooter with her everyday – usually about 10 km – she takes great pride in her garage parking skills!

Just might need to come in again soon and get her a bigger “all terrain” model.

Happy customers Marita, Theresa, Mom

marita anthony

marita anthony

Valentina at Vital Mobility provided service way above and beyond what one usually expects. I needed a rollator quickly as my wife was getting out of the hospital the next day. The one I wanted was not in stock so she called the supplier, confirmed, after having some difficulty getting through to them, that they had one in their inventory, had it put aside for me to pick up directly from the supplier first thing the next morning and pulled up a map on her computer showing me exactly where to go and how long it should take to get there. The pick up went smoothly and my wife couldn’t have been happier with her new “wheels”.

Stephen Arnold

Stephen Arnold

I dealt with one of the owners and purchased a lift chair for my father. She was excellent and even sold me a unit that cost less but had much better functionality. I highly recommend going in person to see everything if possible.

darren shamess

darren shamess

I found this business very helpful I believe the lady I spoke with over the phone was Claudia. We required a mattress for our hospital bed for my husband. It arrived today and we are very pleased with her suggestion.

Esther Horner

Esther Horner

I can’t say better things about my experience with Vital Mobility. Circumstance left us with needing to find a hospital bed for my mother urgently. Other vendors did not have most models on display in the showroom. Having no experience and little time for research, I needed someone to walk me through the different options since you don’t make that kind of investment by ordering blindly online. I called Vital Mobility and within an hour was at their Bathurst store, and paid for the bed of my choice within half an hour. It is apparently a family run business they’re very knowledgable and helpful. Another thing was their super speedy delivery. Whereas most other vendors I called gave me a week to two weeks delivery estimate, we got our bed delivered and installed the very next day. I highly recommend them

Amani Massoud

Amani Massoud

Over many decades now, I’ve dealt with many medical supply and mobility assistance businesses. Very many! Vital Mobility stood out above all of them, in terms of knowledge, integrity, and genuine care for the customer, who they clearly put first. I recognize when a business has a passion for the people they are helping. Vital Mobility is absolutely in just such a situation. I will be going back to them for my next several purchases… and you should as well.

Peter Leeds

Peter Leeds

Over many decades now, I’ve dealt with many medical supply and mobility assistance businesses. Very many!

Vital Mobility stood out above all of them, in terms of knowledge, integrity, and genuine care for the customer, who they clearly put first.

I recognize when a business has a passion for the people they are helping. Vital Mobility is absolutely in just such a situation. I will be going back to them for my next several purchases… and you should as well.

Peter Leeds

Peter Leeds

Thank You so much for helping to make the purchase so easy for our mother’s chair that she requires for medical reasons. We look forward to a smooth delivery :)

Kari Ruben

Kari Ruben