I really appreciate the service I have received from Vital Mobility staff Carolina, she was very professional, considerate and helpful. As a result, I got a very satisfied equipment for my wife. Thank you so much!

Terrific help online at helping me source the item that I needed. Loved being able to go to the location and see the item prior to purchase. Excellent service!

Fulsome praise is often (rightly) viewed with with suspicion as either insincere or uncritical, but I will run that risk here, as it would be difficult to exaggerate my appreciation for the remarkable level of help I received from Claudia and Bruno. With a very tight schedule to have everything in place for my wife’s discharge from hospital, they went far beyond what one might expect in the way of assistance to a customer. Would that all businesses came even close to their standard.

Terrific help online at helping me source the item that I needed. Loved being able to go to the location and see the item prior to purchase. Excellent service!

The service is excellent! Staff are friendly, knowledgeable and willing to assist with any question. There is a wide range of products available to meet any need. Come here first!

Claudia and Bruno were extremely helpful in our purchase of a new scooter. Excellent customer service.

Claudia and Bruno were extremely helpful in our purchase of a new scooter. Excellent customer service.

All of our dealings with this company were over the phone. We dealt with Claudia who was very knowledgeable about her stock and recommended an outstanding bed for my sister. She finds the comfort in this bed to be outstanding. We bought a Protec bed and were more than satisfied with both the service, the recommendation and the bed itself. The same comments apply to the mattress that Claudia recommended. Because we were novices in terms of buying this type of bed it took many calls to arrange for the purchase and Claudio showed herself to be patient as well as knowledgeable.

All of our dealings with this company were over the phone. We dealt with Claudia who was very knowledgeable about her stock and recommended an outstanding bed for my sister. She finds the comfort in this bed to be outstanding. We bought a Rotec Multiposition bed and were more than satisfied with both the service, the recommendation and the bed itself. The same comments apply to the mattress that Claudia recommended. Because we were novices in terms of buying this type of bed it took many calls to arrange for the purchase and Claudia showed herself to be patient as well as knowledgeable.

I am so happy to have gone into this Vital Mobility location. Never having to deal with a parent in declining health, is very overwhelming. Not sure of what is the right choice for their care. Claudia was so professional, informative and offered invaluable advise. Very knowledgeable. Neither Claudia or Bruno were pushing to make a sale, but encouraged us to compare and check out other vendors. We will definitely go back for anything else we may need in the future. Thank you for a pleasant experience.

I am so happy to have gone into this Vital Mobility location. Never having to deal with a parent in declining health, is very overwhelming. Not sure of what is the right choice for their care. Claudia was so professional, informative and offered invaluable advise. Very knowledgeable.
Neither Claudia or Bruno were pushing to make a sale, but encouraged us to compare and check out other vendors. We will definitely go back for anything else we may need in the future. Thank you for a pleasant experience.
Anna

Based on my experience the past year, Vital Mobility is by far the best encounter I’ve had in my search for a hospital bed. I knew right away, when speaking on the phone with Valentina that this was my go to place for all medical equipment. Valentina demonstrated patience, empathy, advise and was willing to answer all questions. I ended up going into the store at the Bathurst location and the service was excellent. We are happy with our purchase and will go back for further shopping needs. I recommend Vital Mobility 150% Thank you Valentina for a great shopping experience and all your help and un divided attention!!

I recently purchased a home hospital bed from Vital Mobility. Staff at Vital Mobility were incredibly helpful, respectful and a joy to deal with. From the initial enquiry, through coordinating with three separate parties to ensure delivery, bed set up and post delivery follow up, Valentina and all staff at Vital bent over backwards to make it happen. PS. My Mom and the PSW’S LOVE bed!!!!!

Amazing service shipped to Northeastern Ontario when I couldn’t find what I needed locally. Will deal with them again. :)