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Latest Testimonials

Knowledgeable and helpful staff. Service was quick when I needed it.

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Rob Buchanan
October 16, 2026

I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...

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David Stabb
October 16, 2026

Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...

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Nicole Moreau
October 14, 2026

The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...

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Anne Fawcett
October 14, 2026

I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...

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Seunghee Ahn
September 25, 2026
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Vital Mobility Testimonials

Excellent Canadian service! The office staff were helpful right from the start and arranged for available discounts as well as installation of all the equipment. The service and installation representatives took care to keep our home clean and they took away all the packing so I didn’t have to cart boxes outside. Eddie installed the SuperPole with Trapeze and showed me how to adjust or even move the pole if necessary in the future. All of the people who came to our home were friendly, polite, professional, and careful. I am confident that everything was put together safely and properly. I highly recommend this company to anyone with home medical equipment needs.

Sorry for the dark photos. Dad was sleeping.

Nancy Mitchell

Nancy Mitchell

Purchased new bed for my dad. Wanted to see how the longer bed rails looked and worded. Instead of taking me to a website they called technician who came to the retail area immediately to show me.

Amedeo Monaco

Amedeo Monaco

Purchased new bed for my dad. Wanted to see how the longer bed rails looked and worded. Instead of taking me to a website they called technician who came to the retail area immediately to show me.

Amedeo Monaco

Amedeo Monaco

Wonderful experience! My Mom got a chance to try out a few mobility scooters in the store, with the knowledgeable and friendly staff offering good advice, while making sure that it would fit her needs and that she was able to operate it safely. The delivery experience was also prompt and friendly, with a spotless machine ready to go in her apartment. Highly recommended.

Rob J

Rob J

Wonderful experience! My Mom got a chance to try out a few mobility scooters in the store, with the knowledgeable and friendly staff offering good advice, while making sure that it would fit her needs and that she was able to operate it safely. The delivery experience was also prompt and friendly, with a spotless machine ready to go in her apartment. Highly recommended.

Rob Jones (Canadian RobJ)

Rob Jones (Canadian RobJ)

We had a great experience with Vital Mobility. We had to purchase a number of items for a famiy member and needed an education regarding the various pieces of equipment. Everything went smoothly and very efficiently. I highly recommend Vital Mobility – staff are friendly, knowledgeable and helpful !

Chris Stephen

Chris Stephen

Great customer service! Helped me out to get the hospital bed for my grandma the same day

Guna Muthukrishnan

Guna Muthukrishnan

I am a live-in family caregiver and my Mother needed a new hospital bed. Since I had purchased various products from Vital Mobility in the past I decided to purchase her new bed from them because of their wide selection, pricing, user friendly website and excellent customer service. I would highly recommend Vital Mobility to any caregiver or individual looking for mobility aides and devices.

Michel

Michel

I am a live-in family caregiver and my Mother needed a new hospital bed. Since I had purchased various products from Vital Mobility in the past I decided to purchase her new bed from them because of their wide selection, pricing, user friendly website and excellent customer service. I would highly recommend Vital Mobility to any caregiver or individual looking for mobility aides and devices.

Michel K

Michel K

Jacqueline James

Jacqueline James

My family’s experience with Vital Mobility was wonderful. We called them first thing in the morning and were most fortunate to get Carolina as our rep. After 6 phone calls with her, learning about comparative products on the Internet, discussing instructional videos on YouTube, and having a conference phone call with our family and staff, we finally ran out of questions. By the end of the day we had narrowed down every feature we needed and promptly purchased a product which we hope will be a game-changer for us. Thank you, Carolina!

Diana Birrell

Diana Birrell

My family’s experience with Vital Mobility was wonderful. We called them first thing in the morning and were most fortunate to get Carolina as our rep. After 6 phone calls with her, learning about comparative products on the Internet, discussing instructional videos on YouTube, and having a conference phone call with our family and staff, we finally ran out of questions. By the end of the day we had narrowed down every feature we needed and promptly purchased a product which we hope will be a game-changer for us. Thank you, Carolina!

Diana Birrell

Diana Birrell

Wonderful business! Great customer support, exceptional range of products. Will definitely get back in touch with them as needs require, that’s for sure!

Gerard Blink

Gerard Blink

So I just received mine yesterday, so this is an early review, nonetheless, I wanted to get a review in. The delivery was flawless as your guys are completely professional (I’m within their territory so I selected White Glove Delivery btw). The chair…well, I guess it’s kinda “ok”. Alright, that was a bald-faced lie, the chair is absolutely fantastic!! I simply can’t get over how literally transformative this chair will be for my daily usage. Plus, it’s incredibly comfortable, everywhere from sitting up to fully reclined. To finally have found a chair that’s long enough for me is so great too (I’m 6’1″ but it seems every chair on the market is targeted at much shorter people). Anyway, thank you VitalMobility!

Gerard B

Gerard B

Friendly service, informed staff

Joseph Luk

Joseph Luk