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Latest Testimonials

Knowledgeable and helpful staff. Service was quick when I needed it.

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Rob Buchanan
October 16, 2026

I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...

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David Stabb
October 16, 2026

Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...

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Nicole Moreau
October 14, 2026

The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...

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Anne Fawcett
October 14, 2026

I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...

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Seunghee Ahn
September 25, 2026
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Vital Mobility Testimonials

If you need a good hospital bed this is the place
Great place to shop

Derrick Sinclair

Derrick Sinclair

Product prices are comparable to their competitors,BUT what makes them EXEMPLARY as a business model is their exceptional kind and genuinely thoughtful SERVICE with the consumer’s satisfaction of upmost importance! I would have no hesitation to recommend them to anyone requiring mobility medical supplies. Truly a pleasure to deal with!

Dayna Shulman

Dayna Shulman

A pleasure. Great advice, warm friendly service, prompt delivery, assembly and demos when the bed arrived. Thank you so very much, Claudia

Katherine Chapman-Fortier

Katherine Chapman-Fortier

Phone user And

Phone user And

Called the shop earlier ( Vital Mobility )in the week to see if at the very least we could test drive a heavy duty mobility scooter, the young lady ( Lydia ) said come on down, we had a two day delay and finally got there today, what awesome service, she let my brother who suffers from osteoporosis test drive the scooter, she even allowed him to take it onto the parking lot where there was a ramp and bumps, he felt the difference immediately as we proceeded to purchase the model he really wanted, Wrangler 2… she took our order, they will put it together, place battery in, make sure it is up and running and deliver right to his door….how fantastic…when it came down to paying we ran into a glitch and Lydia was patience and thoughtful while we called the bank to move some money, shout out to Scotia bank, we got back up to the counter and all went smooth as silk, Lydia, again thank you for your kindness and time ( it was really busy in there ) this is what customer service is all about and she rocked it!!! She explained that they do service, repair really a one stop shopping spot for all your mobility needs! Again a huge thank you for the service, you made it quick and painless…

Holly Campbell Martin

Holly Campbell Martin

I was so pleased with the service I received. Claudia and her team went above and beyond to help me find exactly what I was looking for.

Paulo Fernandes

Paulo Fernandes

The staff were very kind and took their time showing my Mother various walker options. They made sure she was comfortable with the operation of the brakes and seat of the model she bought. They were knowledgeable, helpful and put Mom at ease. Thanks!

Liz Morin

Liz Morin

Vital Mobility Vaughn provided us all of the available options for a transport chair so that we could make the best choice based on our needs. It was an absolute pleasure dealing with them and would highly recommend them! Their customer service is outstanding! Good job!

Kathy Hughes

Kathy Hughes

Product prices are comparable to their competitors,BUT what makes them EXEMPLARY as a business model is their exceptional kind and genuinely thoughtful SERVICE with the consumer’s satisfaction of upmost importance! I would have no hesitation to recommend them to anyone requiring mobility medical supplies. Truly a pleasure to deal with!

DAYNA SHULMAN

DAYNA SHULMAN

Top notch service. Vital made the process easy and worry free. In a world of poor service and apathy Vital is a winner!

Lorraine Berne

Lorraine Berne

The staff were very kind and took their time showing my Mother various walker options. They made sure she was comfortable with the operation of the brakes and seat of the model she bought. They were knowledgeable, helpful and put Mom at ease. Thanks!

Liz Morin

Liz Morin

We needed an air mattress for a hospital bed. Vital Mobility Vaughan was very informative and accommodating. I would highly recommend this service.

D Kouhi

D Kouhi

We needed an air mattress for a hospital bed. Vital Mobility Vaughan was very informative and accommodating. I would highly recommend this service.

D Kouhi

D Kouhi

Staff was very friendly and knowledgeable. Fast and easy transaction. Staff was very helpful in assisting me, even carried some of my purchase to my car for me.

Tom Letcher

Tom Letcher

Excellent Canadian service! The office staff were helpful right from the start and arranged for available discounts as well as installation of all the equipment. The service and installation representatives took care to keep our home clean and they took away all the packing so I didn’t have to cart boxes outside. Eddie installed the SuperPole with Trapeze and showed me how to adjust or even move the pole if necessary in the future. All of the people who came to our home were friendly, polite, professional, and careful. I am confident that everything was put together safely and properly. I highly recommend this company to anyone with home medical equipment needs.

Nancy Mitchell

Nancy Mitchell