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Latest Testimonials

Knowledgeable and helpful staff. Service was quick when I needed it.

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Rob Buchanan
October 16, 2026

I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...

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David Stabb
October 16, 2026

Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...

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Nicole Moreau
October 14, 2026

The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...

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Anne Fawcett
October 14, 2026

I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...

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Seunghee Ahn
September 25, 2026
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Vital Mobility Testimonials

I was looking for a Hospital Bed and I found Vital Mobility on Bing. I contacted Ligia and she was great. Helped me understand the differences among some options, price points and features. I choose the right one. The price was the best in the market and they had it in stock. I considered buying an used one, but after my research and the services Vital Mobility provide it make sense to buy a new one. From now on Vital Mobility will be my 1st option.

Marco Papaleo

Marco Papaleo

Fantastic service, price and very friendly family business. 5 Stars!! Made my Toronto Indy visit awesome. Thanks Claudia.

Chris Fleming

Chris Fleming

Claudia was incredibly kind and generous with helping me in my recent purchase of a folding electric wheelchair. I appreciated that all my questions were answered and I never felt rushed or pressured. Explempary care! Thank you!!

Denise

Denise Warriner Smith

Denise Warriner Smith

Excellent service.Same day repair.Great service technician, very knowledgeable and informative

Garnet Thompson

Garnet Thompson

Eddie the technician was absolutely fantastic! He not only fixed the issue we had, but took his time to show me how to maintain the bed (where to oil, what to tighten, things to watch out for). He was excellent!

Ann Cinq-Mars

Ann Cinq-Mars

Great service and very kind and professional, thanks Eddie!!!!

Sam Albione

Sam Albione

We needed a replacement lift chair in a hurry for my Mother-in-law. We contacted Vital Mobility in Vaughn to make sure they had the one we wanted. We explained to the sales rep. Valentina that we were coming from Pickering and that the boxed chair would not fit in our car. She said “no problem”. By the time we arrived, she had the chair moved down from warehouse storage, unboxed and ready to go. We were able to fit all of the pieces in our small SUV. The transaction was smooth and quick. The chair was also on sale which was a bonus. My Mother-in-law is very comfortable and happy with her new chair after a small learning curve on how to use the new remote which included a memory button feature to assist her with getting to her most comfortable position. Thank you.

Chris Rhynas

Chris Rhynas

Fantastic service, price and very friendly family business. 5 Stars!! Made my Toronto Indy visit awesome. Thanks Claudia.

Chris Fleming

Chris Fleming

Service in the store was excellent in the choosing and purchasing of a lift chair. The delivery and assembly of the lift chair was thorough. I highly recommend Vital Mobility Medical Supplies.

rochelle silverberg

rochelle silverberg

They found the problem very fast and repaired it immediately. My scooter was available the next day. The mobility place I took it in the first place didn’t know what they were doing. They were the ones that did the damage when they changed the batteries.

Micheline Guertin

Micheline Guertin

What an amazing company and service extraordinar, from our first contact with Lydia, Carolina,Stephanie, Mike, Bruno and Eddie. Your outstanding service has restored our faith in the “service industry “. Your 85 year old client was beyond happy with her lite rider and your service team. Thank you for making her transition easier than she expected.

richard baranski

richard baranski

Eddie the technician was absolutely fantastic! He not only fixed the issue we had, but took his time to show me how to maintain the bed (where to oil, what to tighten, things to watch out for). He was excellent!

ann cinq-mars

ann cinq-mars

Excellent customer service. I first chat with Ligia over the phone, she was very helpful , sent me all the information without any delay. The other day, I visit the Toronto store & met Carolina. She was very patience, friendly, knowledgeable and helpful. I would like to express my appreciation to Carolina for all her effort re-placing a special order for me and I am totally satisfy with her service. I have no hesitation to recommend Vital Mobility to anyone.

Jenny W.

Jenny W.

Excellent Service, Problem Solved in an instance right in my own home. Thank You Eddie

La Maison McCague

La Maison McCague

Excellent customer service. I first chat with Ligia over the phone, she was very helpful , sent me all the information without any delay.
The other day, I visit the Toronto store & met Carolina. She was very patience, friendly, knowledgeable and helpful. I would like to express my appreciation to Carolina for all her effort re-placing a special order for me and I am totally satisfy with her service. I have no hesitation to recommend Vital Mobility to anyone.

Jen. w

Jen. w