Excellent service; friendly and knowledgeble; bought a reclining chair and walker
Concord
Head Office
Hours
130 Bass Pro Mills Dr. #62
Concord, ON L4K 5X2
- Mon – Fri
- 9am – 5pm
- Saturday
- 10am – 2pm
- Sunday
- Closed
Financing Options Available
Free Shipping on Orders Above $100*
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Knowledgeable and helpful staff. Service was quick when I needed it.
Knowledgeable and helpful staff. Service was quick when I needed it.
View MoreI required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...
I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and price. It was very easy to order and have quick delivery to my home. The price was more reasonable than 3 other providers. Everything worked perfectly with my machine. Results are very quick and my healing has allowed me to be up and walking within the first weeks of surgery on my L hip replacement. I recommend you give them a call.
View MoreCustomer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...
Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it up ourselves. Wonderful product and company.
View MoreThe range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...
The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right price an easy and straight forward process. I appreciate them very much.
View MoreI was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...
I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through positive online reviews and helpful website information. I visited the Vaughan location and had an excellent experience from start to finish. The team was friendly and professional, and Carolina was especially kind and patient, clearly explaining the bed’s features and helping us choose the right option. Delivery and installation were smooth, and my parents are very happy with the bed’s comfort and convenience. I highly recommend Vital mobility and the Vaughan team for hospital beds and other mobility or home-care equipment.
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Excellent service; friendly and knowledgeble; bought a reclining chair and walker
Excellent service from Lydia from from product description, quick purchase and delivery.
We have had nothing but good experiences at Vital Mobility. Staff are extremely kind and considerate.
When the time was limited and I needed to find equipment, the team at Vital Mobility was there to help me find the right fit for our needs! They were easy to talk to and knowledgeable about what I needed not what they wanted to sell me! For Caregivers, this is important to know there is no pressure on you! Pick-up was the fastest for me but the after-hours support was super helpful! The Bed looks great and made his transition so much easier! Thanks again Vital Mobility!
Vital mobility staff especially Bruno at the vaughn location were very cordial and helpful in assessing the air mattress and pump I brought in. Tried some troubleshooting scenarios, but decided the best option was to buy a new complete unit.
Good advice and everything is working well
Arie v
A great family owned business for all your home health care needs. From start to finish, the staff is super kind, patient and knowledgeable. Valentina is such a great help. Went in to buy a wheelchair for my mother and have a great experience . If your in need of home health care supplies, check them out.
Highly recommended. Excellent service!
My mother bought her first motorized wheel chair from another company. For the last 4 months she has been trying to get a new battery to no avail. She finally gave up and we started looking for a new chair for her. I work all week and could not drive her around except on weekends. Vital Mobility was the ONLY place that supplies wheel chairs that was actually open on a Saturday. As soon as we walked in Valentina and and her sister (I really wish I could remember her name, she was very helpful) were right there to help us and answer any questions we had. Final transaction could not have gone smoother and we walked out with a wheel chair my mother is proud to show off at the senior’s home. Thank you for making us feel comfortable with our decision today and for any future interactions. A family business that made us feel like family!
Bruno and his team are very focused on innovative products and customer service. We drive two hours to get to Vital Mobility because of their dedication and service to their customers.
I rented a hospital bed for several months. The telephone rep Ligia was very polite and helpful in placing the order. The delivery team came as scheduled, and were very cordial and efficient, and took extra care not to damage the walls or floor. Thank you Vital Mobility!!!
Claudia at the Vaughan location was a great help to me in selecting the right bed, mattress and lift chair for my mother. I went with the Medline Med Lite bed and the Pride VivaLift Metro 2 PLR925 Lift Chair. I elected to assemble them myself. The lift chair was pretty straightforward. The bed was pretty simple as well but I did need to call into store for some assistance and Bruno was more than happy to offer assistance! The written instructions aren’t the greatest but I found a YouTube video made by one of Vital Mobility’s installers that was helpful. Overall I had a pleasant experience since this was the first time I have ever had to buy a medical bed or chair and I would recommend you give Vital Mobility a chance.
Vital Mobility is a family business run by a group of caring and compassionate people! I am new to these needs (for my elderly father) and everyone who I spoke with (mom who took my call, dad who helped me in the showroom, and daughter who helped me when it came to pay) were patient and kind. I learned a lot and left with a perfect solution for our needs. I definitely will return if I ever need any other aids like they offer!
From my first contact with staff enquiring on a mattress and bed for my husband we have had exceptional service. Their website is very good, in-house staff and delivery team were exceptional. My husband is enjoying the new bed and mattress and the health benefits they provide. We recommend Vital Mobility Medical Supplies.
Very helpful and knowledgeable staff.
Sales & Rentals
Two GTA locations. Call ahead and we’ll have the right equipment ready.
Head Office
Hours
North York
Hours
Shopping from outside the GTA? We ship across Canada. Call toll-free 1-888-56-VITAL or email info@vitalmobility.ca