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Latest Testimonials

Knowledgeable and helpful staff. Service was quick when I needed it.

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Rob Buchanan
October 16, 2026

I required a post-op cryo therapy belt. I spoke with a lady over the phone regarding a compatible model and...

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David Stabb
October 16, 2026

The range of products and the knowledgeable team at Vital Mobility make finding the right mobility aids st the right...

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Anne Fawcett
October 14, 2026

Customer service quick to respond to an issue with my order of the Vitalflex bed. Quick shipping. We set it...

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Nicole Moreau
October 14, 2026

I was looking for an electric hospital bed for my father, who has limited mobility, and found Vital mobility through...

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Seunghee Ahn
September 25, 2026
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Vital Mobility Testimonials

My age related handicaps had been relentlessly advancing which negatively impacted my mobility. Eventually I reached the decision that I needed a power wheelchair – one capable of handling my higher than normal weight. This was a big decision.

I researched chairs on the internet. The model I chose was available from a number of websites – some of them in the USA. I was pleased to see that there was a local supplier – Vital Mobility. Prices were in Canadian dollars and there were real people in Canada that I could talk to.

Bruno at Vital Mobility made my purchase easy. He was empathetic and understanding. This chair has made an enormous improvement to my mobility and to my life. I am so happy to have made this decision.

My chair was delivered a few days later – without any packaging for me to dispose of. (This is a big issue for me. Getting rid of all the cardboard is a constant challenge.). A short time after my acquisition, I (carelessly) damaged my chair. Bruno’s after sales service was superb. It is now fixed – same as new.

Making the decision to acquire this chair was a major change in my life. I am pleased that during this upheaval, I was able to deal with a person and a company that I feel I can trust.

Michael Greason

Michael Greason

Truly outstanding service. I called about a dozen similar stores in the GTA and no one else could help with a time sensitive personal care device that I needed for my loved one same day. Huge thanks in particular to a sales associate named Claudia who managed my file.

Amelia B

Amelia B

I found the advice offered by Claudia to be very experienced & helpful in my decision on the purchase of my lift/recliner chair
Look forward to receiving said chair & thank you so much
Bruce Blencoe

Bruce Blencoe

Bruce Blencoe

Appreciated the very responsive and personal service approach. The person we dealt with was very focussed on the needs of our family member and made reasonable recommendations to meet her needs. I would highly recommend Vitality to meet the needs of those requiring extra love and attention.

Geoff Anderton

Geoff Anderton

Deirdra Joseph

Deirdra Joseph

All very good – good customer service and very helpful staff

Patrick Shield

Patrick Shield

Bruno and his team are very focused on innovative products and customer service. We drive two hours to get to Vital Mobility because of their dedication and service to their customers.

Deb Calma

Deb Calma

The staff at vital mobility were professional and knowledgeable to help me with my mobility needs. They were also great with my cousin who had knee replacement surgery and everything they recommended was perfect after her surgery. This made the healing process much smoother to have the correct equipment. Thank you to the wonderful staff at vital mobility

Lori Hashimoto

Lori Hashimoto

I purchased a new hospital bed for my husband. Everyone I spoke to at Vital Mobility (Claudia, Bruno, and Carolina) was very nice and very knowledgeable. I had many questions and they were all very patient and kind and understanding. They will deliver to us in 2 days, which is amazing. I very highly recommend them.

Eleanor Brown

Eleanor Brown

I rented a hospital bed for several months. The telephone rep Ligia was very polite and helpful in placing the order. The delivery team came as scheduled, and were very cordial and efficient, and took extra care not to damage the walls or floor. Thank you Vital Mobility!!!

Norman Finkelstein

Norman Finkelstein

Owner run business, very professional, extremely knowledgeable and goes the extra mile to ensure the right pieces of equipment are matched to the client’s specific needs. An absolute pleasure dealing with them.

Kym Crepin

Kym Crepin

I recently went to Vital Mobility with my father to buy a hospital bed for my mother. Claudia provided us with a lot of helpful information about the Symphony model we were interested in. The service was fast and friendly. We placed the order on Wednesday morning and the bed was delivered and set up before 11 am on Friday. The delivery team was wonderful and everything went perfectly. It was a truly pleasant experience. Thank you, Claudia.

Amanda D

Amanda D

We purchased the Vitalflex Home Hospital Bed and also the alternating pressure mattress topper for our mom. We absolutely love the products! Moreover, Ligia was super helpful and made our purchase an easy, quick and smooth process so that we could get the bed to our mom right away. We highly recommend the bed, the pressure mattress topper, and especially, the friendly and knowledge staff! Thank you!

Chris Chang

Chris Chang

This is most definatley a wonderful company to deal with! Thank you to Claudia and Carolina, both were so helpful and kind. The bed was delivered and set up with no problems.

Maureen and Jerry Ratcliff

Maureen and Jerry Ratcliff

PW C

PW C