Satisfied customers are key in home healthcare industry

Our world and the people who live in it are rapidly changing. According to Employment and Social Development Canada, in 2011– the population of Canadians 65 years of age and older was around five million. By 2036– 25 years later– that same population is expected to double to 10.4 million.  Astounding medical advancements are making it so that individuals in developed countries like ours are living longer and healthier lives. But when it comes to home healthcare and assistive devices, with the rising demand of products and services to simplify the lives of seniors, comes a new, big-box mentality to providing those services. Vital Mobility home healthcare products

Customers come through our doors every day, disappointed with the inexperienced and money-driven approach they receive when they visit some of our country’s largest mobility and home health care retailers. The expert team at Vital Mobility is committed to providing our customers with a very different experience. Whether you’re in the market for a home hospital bed, mobility scooter or home health accessories like reachers and bathroom equipment– our main focus is your satisfaction. Our valued customers are people with distinct needs; not numbers.

Many clients ask us if at the expense of great customer service comes higher prices than larger Canadian retailers. That is a great question for which we have an answer: Fantastic customer service should not cost a dime. We know our products inside/out, we deliver promptly and learn about you in order to guide you to the perfect assistive device, because we take pride in our family-owned business and truly care to help others.

By visiting our website, you will find that Vital Mobility’s prices are always at not only at par, but very often beat our competitors. Plus, we’re just one of the few home healthcare suppliers who advocate for price transparency in the market. You will find the prices of all of our devices as well as shipping charges and taxes clearly listed on www.vitalmobility.ca.

As the reality of our world continues to evolve, our mission is to keep a people-driven business, people-centric. The team at Vital Mobility looks forward to serving you with retail and rentals of home healthcare equipment and mobility devices in the Toronto area and beyond.